To help reduce data usage on your device, here is some useful information about background data.
If your data is turned on, then you may be charged for background data. Background data is data that your apps are constantly using, it could be when your phone is in your pocket or even when you are asleep! Some apps - such as MyDigicel - do not incur a charge for this background data. However, most apps are not free. You can find out which apps are using background data by viewing data usage in your phone's settings.
Turning off data when you're not using it will help you to avoid unexpected background data charges.
Click on the Android / Apple icon below for more details:
| Android | iPhone |
 |
 |
Step 1. Go into 'Settings'.
Step 2. Select 'Data usage'.
Step 3. Turn off 'Mobile/Cellular data'.
Now that you have turned your mobile data off, you will save on data usage and charges. However, when your data is turned back on, your apps will immediately resume using background data.
Here are some steps to restrict background data usage:
You can set the Android system to restrict background data usage in Settings > Data usage > Turn on Data Saver.
Step 1. Select 'Data saver'.
Step 2. Turn Data Saver on.
You can also restrict background data for individual apps in Settings > Apps (depending on which version of Android you have).
Step 1. Select 'Cellular/Mobile data usage'.
Step 2. Select the individual app.
Step 3. If the background data is enabled, select the button to turn it off. The button will turn grey when off.
You can also change your sync settings for Google services in Settings > Accounts > Google > select the account and then un-check the services you don’t want to sync automatically.
Step 1. Go into 'Settings'.
Step 2. Select 'Mobile/Cellular'.
Step 3. Turn off 'Mobile/Cellular Data'.
Here are some steps to restrict background data usage:
You can set the Apple system to restrict background data usage in Settings > General > Background App Refresh.
You can also restrict background data for individual apps in Settings > Mobile/Cellular > Cellular Data. Also there is the option to turn off the WiFi Assist in Settings >Mobile/Cellular > Mobile/Cellular Data.
